Kreis-Dissolver®

Kreis-Dissolver®

KREIS-DISSOLVER®s (high performance dispersion machines with capacities of 2.2 – 315 kW) are suitable for mixing, dispersing, solving and evacuating medium to high-viscosity products of the paint and lacquer industry, of the chemical, pharmaceutical and cosmetic sector.

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Kreis-Basket-Mill

Kreis-Basket-Mill®

KREIS-BASKET-MILL®s (high performance mill for fine grinding in batch operation) are suitable for fine dispersing / fine grinding of products of the paint and lacquer industry, of the chemical, pharmaceutical and cosmetic sector.

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Dissolver®-Butterfly

Kreis-Dissolver®-Butterfly

KREIS-DISSOLVER®-BUTTERFLYs (High performance dispersion machines with capacities of 5.5/15 kW - 22/90 kW) are suitable for the mixing, dispersion and evacuation of ultra high-viscous and thixotrope products of the paint and lacquer industry, of the chemical, pharmaceutical and cosmetic sector.

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Commissioning at the customer over a distance of more than 5.300 kms

WILHELM NIEMANN Service Team bei der Inbetriebnahme

Our two colleagues from the service and the electrical department sit concentrated in front of the monitor. They are commissioning together with the customer two new machines in Saudi Arabia. The machines are top-mounted dissolvers of the type ADV 1700-218 FU.

Under normal circumstances our service team would have commissioned the machines on site. Due to corona a visit in Saudi Arabia was unfortunately not possible. Thus, another solution had to be found. We then decided together with the customer that our team would instruct and support the technicians of the customer on site via a videoconference.

We as supplier as well as Hempel as customer could benefit from this new method. It was of advantage for our colleagues that they could directly ask the technicians on site questions. Furthermore, they could refer to examples from other projects in order to support the Hempel technicians.  

We will certainly also carry out other commissionings via videoconference in the future. This will be possible with the right equipment, good preparation and skilled qualified personnel in any case.